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Function of position, employee Represents Client in a direct sales and distributor support/management capacity to the Healthcare IT marketplace. Achieves maximum sales potential, growth and account penetration within an assigned region and/or market segment by effectively selling the company’s products and/or related services. Primary call points will include but are not limited to Radiology Department personnel and management, Hospital Administration and Executive Leadership, Information Technology Department personnel and management. This position will also be a direct supervisor to (at minimum) one Territory Manager within the region.
Nature and Background of Position works under the direction of the VP of Sales, to achieve corporate goals, standards and objectives. Regional Managers will have specific regions and product focus of Healthcare IT software sales and services. .
Communicate and Engage with Customers / Product Knowledge / Deliver Customer Solutions Regional Managers interface with customers on many different levels. Regional Managers are expected to be genuinely engaged with customers and at all times represent Client culture and carry out the Client Philosophy, Values and Vision. Regional Managers also need to remain current with technological advances, exceptional product knowledge, and thoroughly understand their client needs to provide optimal software solutions.
Provide Business Solutions Provides effective business solutions thorough a discovery call to gain understand of client processes, which results in additional client opportunities and services being provided by Client HCIT software products. Through networking, extensive communication, and an awareness of ongoing client requirements, Client HCIT Regional Managers are expected to develop, grow, and expand business partner relationships with an awareness of when client needs might change, expand, or develop into other HCIT software solutions or upgrades.
Principal Activities and Responsibilities:
This position works with minimal daily supervision, requires strong interpersonal skills and work ethic. · Promotes/secures software opportunities from existing and prospective customers through a relationship-based approach. · Establishes a contact, performs a discovery call or meeting and grows the lead to an opportunity. · Demonstrates services to existing/potential customers and assists them in selecting those best suited to their needs. · Researches sources for developing prospective customers and for information to determine their potential, resulting in a discovery meeting. · Develops clear and effective written proposals/quotations for current and prospective customers. · Expedites the resolution of customer problems and complaints to appropriate channels within the organization. · Coordinates sales effort with Dealer Channel, sales management, accounting, logistics and technical service groups. · Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. · Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. · Prepares and submits timely and accurate reports to Sales Manager as required. · Contacts customers frequently, advancing Client HCIT market presence and overall penetration. · Maintains updates with customers regarding products, procedures and questions. · Attends meetings and industry related shows when required. · Maintain confidentiality of all information. · Reports on new competitive products or changes in existing products. · Represent in the medical marketplace Client HCIT’s technology in the form of Presentations, Webinars, Corporate gatherings, etc. · Expense and company asset management. · Meet and exceeds annual performance standards and objectives. · Other duties may be assigned.
· Solid Understanding of the Radiology Workflow.
· Experience working with Distributors and Account Managers in addition to direct sales.
· Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative
· Must be results-orientated and able to work both independently and within a team environment.
· Must possess excellent verbal and written communication skills.
· Proficiency in using Microsoft Office Suite applications and contact management software.
Education/ Work Experience: An Associate’s or Bachelor’s degree in a related field is preferred and a minimum of 3 years successful and verifiable sales experience in the Healthcare, Software Sales, Medical Imaging or similar technical field; or an equivalent combination of education and experience. PACS/RIS knowledge and success selling imaging software as a SaaS model is highly desirable. Travel extensive. 70%.